Customer Service Representative

Job Description

We are on the lookout for a friendly and personable Customer Service Representative to join our grocery store family. As a vital member of our team, you will reflect our store’s values and play a key role in providing exceptional service to our customers. Your cheerful demeanor and strong communication skills will enrich the shopping experience for everyone who walks through our doors.

Key Responsibilities:

• Greet customers warmly upon arrival and share information about our offerings.
• Assist patrons with inquiries and help them find products they need.
• Handle customer issues and concerns with professionalism and kindness.
• Process payments efficiently, accepting both cash and credit transactions.
• Keep your workspace clean and well-organized.
• Support inventory management by restocking shelves as needed.
• Take on additional duties as assigned.

Requirements:

• High school diploma or equivalent preferred.
• Excellent verbal communication and interpersonal skills.
• Proven experience in delivering top-notch customer service and resolving complaints gracefully.
• Strong organizational abilities and attention to detail.
• Capability to work independently as well as part of a team.

Pay Rate: $18.20-$19.90/hour

Benefits:

• Competitive salary.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer contributions.
• Generous paid time off policy.
• Flexible work schedule options.