Field Services Technician – DC Metro Area

November 16, 2024

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Job Description

Established in 1981, Muhlbauer, Inc. serves as both a consultant and manufacturer of automation solutions for the smart card and label industries, catering to private companies and government entities. Their offerings facilitate the production of various chip cards, including ID, contact, and dual interface cards, as well as multimedia cards and smart labels for access control and supply chain management. Muhlbauer’s technology is utilized to personalize Virginia Driver Licenses and other state licenses, safeguarding documents against counterfeiting and alteration.

Muhlbauer, Inc. is looking for a Field Services Technician in the Washington, D.C. area to install, troubleshoot, and train users on machines and systems. Ideal candidates should possess skills in electronics, mechanics, pneumatics, and software, along with being proactive, self-motivated, and organized.

Job Duties and Responsibilities:

  • Install machines and systems at customer sites and in-house
  • Provide acceptance testing and training at customer locations
  • Repair and maintain operational systems
  • Offer production and hotline support
  • Adhere to procedures for each service event
  • Document service interventions and provide feedback

Job Requirements:

  • High school diploma or equivalent; advanced degree in Mechanical or Electrical Engineering is a plus
  • Two or more years of machinery maintenance experience
  • Strong verbal and written communication skills
  • Willingness to travel frequently, with training in Germany
  • Must be authorized to work in the U.S.
  • Ability to pass background screenings and obtain necessary clearance

Benefits of working at Muhlbauer:

  • Competitive pay
  • Employer-paid medical, prescription, dental, and vision plans
  • 11 paid holidays plus vacation time
  • FSA, EAP, and Group Term Life Insurance
  • Travel and Accident Insurance options
  • International working environment with cutting-edge technology