Job Description
**Summary**
The Lead Medical Support Assistant plays a vital role in the San Francisco VA HealthCare System Dental Service, overseeing Front Desk and clinical operations. Reporting directly to the Supervisor, the incumbent will manage daily operations and ensure efficient service delivery.
**Responsibilities:**
Coordinate front desk activities and patient scheduling.
Assist in training and supervising junior staff.
Ensure compliance with healthcare regulations and policies.
Manage patient records and maintain confidentiality.
Facilitate communication between patients and clinical staff.
**Requirements:**
High school diploma or equivalent; medical assistant certification preferred.
Proven experience in a healthcare setting.
Strong organizational and communication skills.
Ability to work in a fast-paced environment.
