Job Description
**Job Description: Patient Service Representative at PRN Physical Therapy**
As a Patient Service Representative, you will play a vital role in our team, delivering outstanding customer service and administrative support to enhance our patients’ experiences.
**Essential Job Functions:**
Greet and welcome patients with a friendly demeanor.
Manage patient check-ins and appointments efficiently.
Answer phone calls and respond to inquiries promptly.
Maintain accurate patient records and documentation.
Assist with billing and insurance verification processes.
**Responsibilities:**
Coordinate communication between patients and therapists.
Ensure a clean and organized reception area.
**Requirements:**
High school diploma or equivalent.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office.
Previous experience in a healthcare setting preferred.
