Import/Export Forwarding Agent

San Francisco, CA
October 26, 2024

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Job Description

We are seeking a dedicated Customer Service Representative to deliver exceptional service and efficient shipment processing, ensuring timely freight movement.

Responsibilities:

  • Provide consistent, high-quality customer service.
  • Process shipments accurately and promptly.
  • Develop and maintain strong relationships with customers.
  • Address customer inquiries and resolve issues effectively.
  • Collaborate with internal teams to enhance service delivery.

    • Requirements:

  • Proven experience in customer service or logistics.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Ability to work in a fast-paced environment.
  • Proficiency in relevant software and tools.