Customer Service ( Remote work , No Vaccination Required)

Job Description

**Job Description** The Customer Service Representative will engage with clients to address inquiries, provide product information, and assist in resolving issues with empathy and efficiency. The ideal candidate will be proactive in problem-solving and committed to delivering exceptional service. **Responsibilities:**

• Respond to customer inquiries via phone, email, and chat.

• Provide accurate product information and support.

• Listen actively to customer concerns and resolve issues promptly.

• Maintain detailed records of customer interactions.

• Collaborate with team members to improve service processes.

**Requirements:**

• High school diploma or equivalent.

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities.

• Previous customer service experience preferred.

• Proficient in using customer service software.