Retail Customer Service Associate

Job Description

**POSITION SUMMARY:** The Store Consultant is dedicated to providing an exceptional customer experience by leveraging consultative skills to anticipate needs, suggest alternatives, and offer effective solutions. This customer-focused team member possesses comprehensive knowledge of all store offerings. **RESPONSIBILITIES:**

• Greet and assist customers with inquiries and product selection.

• Utilize consultative skills to identify customer needs and recommend appropriate solutions.

• Maintain up-to-date knowledge of products and promotions.

• Process transactions accurately and efficiently.

• Collaborate with team members to enhance the overall customer experience.

**REQUIREMENTS:**

High school diploma or equivalent.

Previous retail or customer service experience preferred.

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment.

Flexibility to work varied hours, including weekends.