Hilton Hotel Brands – Front Desk Agent

Richmond, CA
October 26, 2024

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Job Description

**Job Title: Guest Services Agent**

A Guest Services Agent plays a vital role in welcoming and registering guests, as well as facilitating their check-out process, all while contributing to exceptional guest service and financial success.

Responsibilities:

  • Greet and assist guests during check-in and check-out.
  • Handle reservations and manage guest inquiries.
  • Process payments and maintain accurate records.
  • Resolve guest issues promptly and professionally.

    • Requirements:

  • No prior experience required; training provided.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends.

    • Full and part-time positions available. Apply now!